Union Council Profiling - A tool for better planning & investment

This case study examines how City District Government has been able to fulfill its needs of information and data through union council profiles for planning purpose and how available information proved useful in pro-poor planning and bringing shift in the investment policy from equal to equitable distribution of resources. It will highlight the challenges and the capacity issues in preparing union council profiles and in implementing pro-poor planning and investment in the distinct. It will also highlight the technical and strategic means by which those challenges have been addressed.More...

Citizen Engagement - in Local Governance

This case study documents, the experiences, opportunities, constraints and the lessons learnt in introducing and implementing various innovative tools and mechanisms to enhance citizen engagement in the City District Government’s culture.More...

Financial Management for Good Governance

The Finance & Planning department of CDGF through the technical assistance provided by the reforms programme brought significant changes in the financial management practices of the District. This case study demonstrates how changes in financial management practices have fuelled the District's transformation from being a Local Government in constant fiscal crisis to being a Local Government that can take pride in its fiscal surplus. This situation has allowed the District Government to provide more efficient service delivery and enabled it to take vital steps toward targeting poverty.More...

Management Information Systems in Local Government

This case study outlines how Faisalabad's e-government programme, has helped alter the dynamics of governance in the District and charts out how the programme was developed, the conceptual basis for its inception, its key processes, what was the impact and whether there are lessons for other Local Governments which can be drawn from the experience. In particular, it considers how other districts or public sector organisations might wish to proceed before investing in ICTs and automation for effective service provision.More...

Citizen Voice in Local Governance - The Citizen Perception Survey

Citizen engagement and their participation in local government are of utmost importance and their fundamental right. Community' participation in local development can be enhanced through actively engaging with them and by giving them voice in decision making, which not only helps in reducing poverty but also promotes the role of the government as an accountable local government. More...

Teacher Training - in Whole School Development

As part of the Strengthening of District Government programme in Faisalabad the Education component has worked in 472 schools to introduce a Whole School Development (WSD) programme that has included teacher training, materials for the classroom, provision of resources and the dissemination of good practice. The head-teacher and teachers in the elementary school have been the focus of the training programme. More...

Public Private Partnership - in Education: from Policy to Implementation

Partnerships were conceived in the education SOP as part of district strengthening to address access, equity and quality. 3Ps were to be mobilized so that they could act as a bridge to link with the Whole School Development (WSD) component for improving service delivery and learning levels of children in under-performing government schools. More...

Communications

Today the potential role of internal and external communications in the context of local governments in Pakistan is missing. This is a mistake and Faisalabad proves this despite the absence of a formal communications function. Faisalabad City District Government's communications programme proves that with little money and some innovative thinking it is possible to begin improving the way local governments are perceived by the public, introduce change and begin improving governance where none previously existed. This case study sets out to show why every local government in Pakistan, and South Asia more broadly should be putting communication at the heart of the improving local government delivery agenda. More...

Promising Change -Six Case Studies on Whole School Development

The District Council identified the following key needs to improve education in the district: (a) strengthened management capacity and systems; (b) training of teachers and Head Teachers; (c) encouragement of community participation in the management of schools; (d) development of public-private partnerships in key areas; (e) expansion of adult literacy programmes throughout the district; and (f) improved infrastructure and facilities. More...

Human Resource Management- for good Governance

Each of the Strategic Operational Plans (SOPs) drawn up by Faisalabad District Government assessed the situation encountered by its Departments in the second half of 2004. These analyses formed one element of the SOPs. The HRM analysis revealed that the overwhelming majority (virtually 90%) of its nearly 35,000 staff worked in education and health departments. None of the service sector Departments had any HRM offices: the only entity with HRM responsibilities was the newly-created post of District Officer HRM and an embryonic HRM Department. More...

Managing Change- for improving service delivery

This case study examines the extent to which CDGF has achieved or is achieving this, and identifies areas where there is still more to be done. It seeks to promote an understanding of the type of enabling environment which will nurture and progress reform. In particular, it will highlight successes in catalysing and institutionalising change, identifying the system and process improvements through which change has been effected over the past three and a half years. More...